Wildlife experiences take place in an outdoor environment and may be affected by weather, environmental conditions or operational requirements.
1. Weather Conditions
NITO EXPLOR may monitor weather conditions before and during scheduled experiences.
Certain activities may be delayed, modified or suspended where conditions create a safety risk.
2. Operational Closures
NITO EXPLOR may temporarily close or restrict access because of safety concerns, animal welfare, maintenance, emergencies or other operational circumstances.
3. Rescheduling
Where practical, NITO EXPLOR may offer an alternative date or experience if a booking cannot proceed.
4. Customer Contact
Customers should ensure that the contact information provided during booking is accurate so that NITO EXPLOR can communicate important changes where necessary.